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Facilities Officer (3 Roles Available)
Facilities Officers (3 Roles Available)
2 x Retail Estate (Cornwall-wide)
1 x Hospice Site (St Austell)
37.5 hours per week
Salary: £29,211 – £33,872 per annum (depending on experience) + on-call allowanceWe are seeking three highly skilled, technically competent Facilities Officers to provide professional maintenance and compliance support across our growing estate. Two roles will support our network of retail sites across Cornwall, while one will be based at our Mount Edgcumbe Hospice in St Austell, helping maintain a safe, resilient, and welcoming clinical environment.
These roles are critical in ensuring our charity’s buildings are safe, operational, and compliant with all relevant statutory and regulatory obligations. You will bring technical expertise, strong problem‑solving abilities, and a proactive approach to maintaining environments that support patient care and ensuring no disruption to income generation activities.
About the Roles
Facilities Officers (2 posts – Cornwall-wide)
You will be responsible for maintaining over 30 shops and warehouse premises across Cornwall. This includes delivering a wide range of technical maintenance tasks, ensuring legal compliance, and supporting shop fits, refurbishments, and estate improvement projects. Your work will directly support the continuity of our income-generating retail operations and help create safe, professional, and welcoming spaces for customers and volunteers.
Facilities Officer (1 post – St Austell)
Working within a sensitive, clinical environment, you will help maintain the hospice to a high standard and ensure robust compliance with regulations affecting healthcare settings. You will support refurbishments, respond to urgent technical issues, and help maintain critical building systems that enable the delivery of patient care.
Key Responsibilities (All Roles)
- Deliver planned preventative maintenance (PPM) and reactive maintenance across a broad range of building systems, fixtures, and equipment.
- Diagnose and resolve complex technical issues using strong problem‑solving and trade skills.
- Undertake and/or coordinate work across multiple disciplines, such as basic electrical, plumbing, carpentry, HVAC/ventilation maintenance, painting, and general building fabric repairs.
- Support refurbishment projects, shop fits, warehouse improvements, and small works from planning through to delivery.
- Ensure full compliance with statutory and regulatory requirements, including:
- Health & Safety at Work Act
- Fire safety legislation and routine checks (alarms, extinguishers, emergency lighting)
- Water hygiene (e.g., basic legionella controls and flushing regimes)
- Asbestos management procedures
- Building regulations and industry best practice
- Maintain accurate documentation, risk assessments, and compliance records.
- Manage contractors onsite, ensuring high standards of safety, workmanship, and value for money.
- Prioritise workloads effectively across geographically dispersed sites in a fast‑moving operational environment.
- Provide guidance, support, and supervision to volunteers assisting with facilities tasks.
- Take part in the on‑call rota (5pm–8am, plus weekends) to respond to urgent maintenance issues across hospice or retail estate.
What We Are Looking For
Essential Skills & Technical Experience
We are looking for individuals with strong technical capability, ideally with experience across several of the following areas:
- Building maintenance, facilities, or estates management in a multi-site or complex environment.
- Skilled practical ability in one or more trades (e.g., carpentry, plumbing, basic electrical, plastering, decorating, general building works).
- Understanding of building systems and compliance frameworks such as fire safety, water hygiene, electrical safety basics, and statutory inspection regimes.
- Ability to diagnose faults, plan effective solutions, and complete repairs to a high standard.
- Experience working in environments where safety, compliance, and minimising disruption are essential (e.g., retail, healthcare, education, hospitality, estates).
Personal Qualities
- A high degree of initiative, independence, and responsibility.
- Strong organisational ability and confidence in managing a varied and demanding workload.
- Excellent communication and interpersonal skills, with the ability to work collaboratively with managers, contractors, staff, and volunteers.
- A practical, methodical, safety‑focused approach to all work.
- Adaptable, resilient, and able to respond positively to urgent or unexpected issues.
- Comfortable with manual handling, working at height, and the physical demands of facilities work.
Other Requirements
- Full driving licence
- Willingness to cover county-wide travel
- Participation in an on‑call rota.
“My friend was nursed so well, and had every attention during his last days. He twice asked me; who is paying for all this? and couldn’t believe it was free. What a wonderful world it would be if everyone had access to this standard of care.”
Cornwall Hospice Family & Friends Feedback.
Working for us
Our employees and volunteers are essential to the care we provide. In return, for joining a team of people having such a positive impact on others, we provide:
- A chance to make a real difference
- Supportive working environment
- Access to a wide range of training and development opportunities
- Generous annual leave entitlement of 36 days including bank holidays (pro-rata), and the option to buy or sell leave
- Contributory pension scheme
- Life Assurance
- Non-contributory medical cash plan, with the option to include your family members
- Employee Assistance Programme
- Enhanced sick pay scheme
Closing date: Friday 20th March 2026
Interview date: TBC
We reserve the right to close this vacancy early
For more information or help call our HR Team on 01726 65711
